Our Values

We at Connections Case Management believe that we should:

  • Provide quality service through good planning
  • Be creative and innovative
  • Make a positive name across the state for our agency
  • Be friendly to families
  • Provide efficient services
  • Complete paperwork on time
  • Follow through on what we say we will do
  • Be easy for our families and providers to access
  • Listen to what people want and help them accomplish their goals
  • Make smooth transitions
  • Coordinate planning with other agencies
  • Support families during crisis, as well as in good times
  • Give people answers to their questions
  • Tell the truth – no game playing
  • Assure families that their family members are well taken care of
  • Meet people at their level
  • Be a friend
  • Help people identify their needs
  • Get families involved in their plans and their communities
  • Ask questions to get the information we need from families
  • Write plans that make sense
  • Be organized
  • Obtain cost effective resources
  • Continue to be trained
  • Base priorities on the values of persons served; not ours
  • Develop partnerships instead of adversaries
  • Put plans into action quickly